Frequently Asked Questions (FAQs)

1. Are You ABTA and ATOL Protected?
Yes, Destination Direct Travel is affiliated with InteleTravel UK, an ABTA P7384 member and ATOL protected. This means your holiday bookings are financially protected, giving you peace of mind.

2. How Do I Book My Holiday With You?
Booking with us is simple. You can contact us directly through our website, social media, or via phone. We'll work with you to tailor your perfect holiday experience, handling all the details.

3. Can I Book Last-Minute Holidays?
Yes, we offer a variety of last-minute deals. Reach out to our team to explore options available for your preferred destination and dates.

4. What Types of Holidays Do You Specialise In?
We specialise in luxury travel experiences, including beach holidays, cultural tours, city breaks, and adventure trips. Our team can also create tailor-made itineraries based on your preferences.

5. Do You Offer Travel Insurance?
Yes, we recommend purchasing travel insurance to protect your holiday. We can guide you on the best options or include travel insurance in your package.

6. What Payment Options Do You Offer?
We accept various payment methods, including credit/debit cards and bank transfers. We also offer flexible payment plans so you can pay in instalments.

7. Can I Change My Booking Once It’s Confirmed?
Changes to bookings are possible, but they are subject to the policies of airlines, hotels, and other service providers. Please contact us as soon as possible if you need to make changes.

8. What Happens If I Need to Cancel My Holiday?
Cancellation policies depend on the terms of the suppliers involved in your booking. Some bookings may be non-refundable, while others may offer flexible cancellation options. We will explain these to you before confirming any bookings.

9. Can You Assist With Visa and Travel Requirements?
Yes, we can provide guidance on visa requirements and other travel documentation needed for your destination. However, it is your responsibility to ensure that you have the necessary visas and documents.

10. Do You Offer Group Travel Options?
Yes, we can organise group travel for families, friends, or corporate events. Let us know your requirements, and we’ll create a package that suits your group size and interests.

11. Can I Add Excursions or Activities to My Booking?
Absolutely! We can help you arrange excursions, guided tours, and special activities to make your trip even more memorable. Just let us know what experiences you’d like to include.

12. Do You Provide Assistance While I’m On Holiday?
Yes, we offer 24-hour in-resort assistance to help with any issues or questions during your trip. Our team is always available to make sure your experience is smooth and enjoyable.

13. Are There Additional Costs or Fees?
All costs, including taxes, fees, and surcharges, will be clearly stated in your quote. However, optional extras such as seat upgrades, additional baggage, or excursions may incur additional charges.

14. Can I Book Flights Only, or Do You Offer Full Packages?
We offer both flight-only bookings and full package holidays, including accommodation, transfers, and excursions. Our team will customise your trip according to your needs.

15. Do You Have Any Special Offers or Discounts?
Yes, we regularly provide exclusive offers and discounts. Follow us on social media or subscribe to our newsletter to stay updated on the latest deals.